Sevagram
Sevagram is an innovative health care organization in the south of the Netherlands that helps people improve their quality of life. Sevagram's health care services range from nursing home care, rehabilitation care and home care to guest homes, personal alarms, daily activities and palliative terminal care. Sevagram is passionate about health care. And passion is all about enthusiasm, motivation and dedication. It also involves commitment, involvement and inspiration.
Long-term partner in health care transportation
Munckhof has arranged passenger transport for Sevagram for many years now. This involves the daily transport of elderly people with special needs to daily activities centres in Zuid-Limburg. Munckhof also manages the entire transport process, which includes planning the most efficient routes, registering and handling complaints and handling and providing management information. A unique component of this collaboration is managing the transport carried out by volunteers. Munckhof trains these volunteers and plans the required transport. The execution is organized by Sevagram, which uses its own vehicles and volunteer drivers.
Optimizing transport
Sevagram is very satisfied with their collaboration with Munckhof. 'In addition to our overall satisfaction, we are particularly pleased with Munckhof's collaborative approach and efficiency,' says Sjors Wijsen, Services Staff Officer at Sevagram. 'We are also pleased with the programme Munckhof helped us set up for using volunteer drivers, which drew on both of our qualities. Sevagram and the Friends of Sevagram arrange vehicles and motivated drivers, while Munckhof is responsible for transport management, planning and communication and for training our volunteers. I'm extremely pleased with the short lines of communication at Munckhof. Issues are discussed with the client quickly, effectively and with attention to all parties involved.'
